Payment Policy:

More than 15 days of departure

50% of the land package +non-refundable services, if any Remaining 50% before 15 days of departure.

Within 15 days of departure 100% Payment at booking creation

Within 15 days of departure 100% Payment at booking creation.

Cancellation Policy:

15 days or more prior to departure

25% of the package cost.

Within 15 days to departure

100% of the package cost

Note:

Airline policy will be applicable and charged accordingly while cancelling air tickets.
Visa fee will be non-refundable in case of international travel.
All Non-Refundable services will be charged in full while cancelling the package/services.

Terms & Conditions:

1. All given rates are per person on Twin/Double sharing basis, unless specified in the quotation.

2. All given rates at quotation level are based on real _me availability. There may be a change in price in between the _me interval of quotation and confirmation of package. Any such change will be specified accordingly.

3. Special payment and cancellation policy will be applicable during peak season/Blackout dates. These dates usually are city events, regional/national holidays, political conferences, major cultural festivals or any other event which may affect regular tourist movement.

4. Room occupancy will strictly be in accordance with the one confirmed at the time of booking.

5. Check-in and Check-out timings of hotels are different and based on the regulations/policies of local hotel unions of the concerned region/city or general trend of market. These will be specified at the time of quotation/communication.

6. In case of a Triple Sharing Room, a rolling mattress
will be provided for the third person. Occupancy regulations for family rooms and other Club rooms will be in accordance with the hotel’s policy.

7. Availability of rooms, given at the time of quotation, will be on real _me basis and final availability will be shared at the time of confirmation of package. We will not hold any service as confirmed at the quotation stage.

8. Any booking related with flight tickets will be done on real time price basis. We will not hold any air ticket on confirmed basis without the final payment of air tickets’ share. As airfares are extremely dynamic in nature, any difference in cost, which arises during acknowledgement and issuance of ticket, will be taken care of by the Client.

9. Any amendment in the issued flight tickets, like change in dates, names, timing, airline or any other information will attract amendment charges as per Airline’s amendment policies.

10. Flight ticket cancellation/refund is strictly in accordance with the Airline’s cancellation/refund policies.

11. Vehicle provided during the tour will follow the tour plan specified in the itinerary. Driver in any way will not be deviated from the specified/common route.

12.Vehicle provided during the tour will not be on disposable basis. Any travel, after the activity decided as part of the tour will not be permitted. Late evening/late night drive apart from designed plan will be prohibited.

13. There are some monuments/areas, restricted for vehicle entrance by the local authorities. In any such case, the vehicle will drop you till the nearest possible point and further arrangements will have to be managed by the Client.

14. Vehicle will not be allocated on the leisure day (day free for relaxation).

15. Air conditioner in vehicles will not be operational in hilly areas (due to mechanical reasons). Driver reserves the rights to switch off/operate the AC as per the terrain, climatic and vehicle’s condition.

16. The above mentioned package may not be available at the displayed price during long weekends, national holidays and regional festivals. There is a probability of difference in cost, which will be specified at the time of communication.

17. In case of any amendment in package due to increase in the number of guests, the difference in the cost shall be borne by the Client/customer.

18. U tour reserves the right to modify or cancel the tour package, in part or in whole, at any time prior to the commencement of the tour or a particular part of the tour, as the case may be, for any reason including but not limited to the act of god, act of man whether or not unforeseen and/or unexpected, etc. In all such cases, refund will be processed according to the cancellation policy of U tour as applicable at that specific point of time.

19. In case of any on-ground issues with any third party, U tour shall try to support in all possible ways but shall not be held liable for the act and hence will not be liable for any sort of compensation.

20. In case of any natural calamity or any other force majeure incident, U tour reserves the rights to modify/change or cancel the partial or complete tour Package. U tour shall not be held responsible for any refund/compensation in any such circumstances. 21. U tour shall not be liable to pay for any loss suffered by the Client.

Privacy Policy:

While information is the cornerstone of our ability to provide superior service, our most important asset is our clients’ trust. Keeping client information secure, and using it only as our clients would want us to, is a top priority for all of us at U Travel & Tours. Here then, is our promise to our individual customers:

1. We will safeguard, according to strict standards of security and confidentiality, any information our customers share with us.

2. We will limit the collection and use of customer information to the minimum we require to deliver superior service to our customers, which includes advising our customers about our products, services and other opportunities, and to administer our business.

3. We will always maintain control over the confidentiality of our customer information. We may, however, share customer information with reputable companies when a customer has expressed an interest in their service or product. Please note that this Privacy Policy does not apply to these other company use of customer information.